Refund policy

COVEY ENTERTAINMENT

Last Updated: October 16, 2026

Thank you for shopping with Covey Entertainment!

We take pride in providing unique apparel, merchandise, and accessories through our Covey Entertainment and Pipe Wrench Gang collections.

Because many of our products are made to order, please review our return and refund policy before purchasing.

Many of our products are printed and produced specifically for each customer after an order is placed.

For this reason, we generally do not accept returns or exchanges for:

We encourage customers to review product descriptions, sizing charts, and order details before completing their purchases.

We want every customer to receive the merchandise they ordered in good condition.

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Please include your order number, a description of the problem, and clear photographs showing the issue.

Once we review your claim, we will determine an appropriate resolution, which may include a replacement or refund.

Approved replacements are provided at no additional cost to the customer.

When a refund is approved, it will be issued to the original payment method.

Refund processing times vary depending on your bank or payment provider.

We will notify you when your refund has been processed.

Because many of our products enter production shortly after purchase, cancellation requests must be submitted as soon as possible.

Orders that have already entered production or shipped generally cannot be canceled.

If you need assistance, contact us immediately at:

We will review your request and let you know what options are available.

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided, please contact us immediately.

Once an order has entered production or shipped, address changes may not be possible.

Additional shipping charges resulting from customer-provided address errors may be the customer's responsibility.

Unless an item arrives damaged, defective, or incorrect, the following products are generally not eligible for returns:

For questions regarding returns, refunds, replacements, or order issues, please contact:

Covey Entertainment
Email: coveyentertainment@gmail.com
Website: https://coveyentertainment.com

We are committed to addressing legitimate order issues fairly and professionally.

Nothing in this policy limits or excludes any rights or remedies customers may have under applicable consumer-protection laws.